This is a short summary. The full terms are in our Shipping policy.
- Processing: each item is handmade or finished to order before it ships.
- Delivery time: most orders arrive within 5–14 business days after dispatch. Orders to the United States can take longer because of recent changes in US customs handling.
- Tracking: every order ships with tracking. We email you the tracking number once your order ships.
- Customs and duties: buyers pay any customs or import fees in their country. We are not responsible for delays caused by customs.
- Lost or late parcels: if your parcel has not arrived within the expected time, contact us and we will follow up with the carrier.